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  1. OpenAM Agents
  2. AMAGENTS-3506

If there are permissions issues with password file with installation on IIS then the log messages are not helpful

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    Details

    • Type: Bug
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 5.7.0, 5.8.0
    • Fix Version/s: None
    • Component/s: Web Agents
    • Environment:
      IIS-AGENT-5.7.0-M9
      Windows 2016

      Description

      Steps to Recreate:

      1) Install AM
      2) Set up IIS and attempt to install agent - Create a password file e.g C:/pwd.txt using the administrator user for example
      3) Attempt to install the agent as a different user

      Expected Behaviour

      Installation fails but log message is helpful.

      Actual Behaviour

      Logs show the following

      2020-05-27 14:15:33  OpenAM Web Agent for IIS Server interactive installation
      2020-05-27 14:15:33  license was accepted earlier
      2020-05-27 14:15:37  IIS server site 1.1.1 is not yet configured with OpenAM Web Agent (status: 2)
      2020-05-27 14:15:37  OpenSSL library status: trying ssleay32... libssl-1_1.dll is not available (error: 126), ssleay32.dll is not available (error: 126), trying libeay32... libcrypto-1_1.dll is not available (error: 126), libeay32.dll is not available (error: 126), OpenSSL library support is not available
      2020-05-27 14:16:00  OpenAM URL http://openam.test.forgerock.com:8080/openam
      2020-05-27 14:16:15  Agent URL http://agent.test.forgerock.com:80
      2020-05-27 14:16:19  Agent Profile name wpa-agent
      2020-05-27 14:16:21  Agent realm/organization name /
      2020-05-27 14:17:25  Agent password file C:\pwd.txt
      2020-05-27 14:17:25  agent password file C:\pwd.txt opened successfully
      2020-05-27 14:17:31  validating configuration parameters...
      2020-05-27 14:17:31  error validating OpenAM agent configuration
      2020-05-27 14:17:31  installation error
      agent login to http://openam.test.forgerock.com:8080/openam fails
      2020-05-27 14:17:31  installation exit
      

      The agent password file appears to have not been opened successfully so the message should be different

      Work-around

      Try creating password file in different location

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              Assignee:
              Unassigned Unassigned
              Reporter:
              edward.barker edwardb
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                Dates

                Created:
                Updated: