Uploaded image for project: 'OpenAM Agents'
  1. OpenAM Agents
  2. AMAGENTS-677

C Agent 5 cannot contact OpenAM during installation

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 5.0.0.0
    • Fix Version/s: 5.0.0.0
    • Component/s: Web Agents
    • Environment:
      Ubuntu 14.04 / Apache 2.4 / WPA: Version: 5.0.0-SNAPSHOT, Revision: 4d7c7fb

      Description

      C Agent 5 cannot contact OpenAM during installation.

      Steps to reproduce

      1.) Start installation of agent: agentadmin --i
      2.) Provide path to conf file, set permissions, existing configuration
      3.) On step "Enter the URL where the OpenAM server is running" set proper AM URL and be sure that AM is running and PA machine can reach it

      Observed Result

      agent installer cannot reach the AM

      Enter the URL where the OpenAM server is running. Please include the
      deployment URI also as shown below:
      (http://openam.example.com:58080/openam)
      [ q or 'ctrl+c' to exit ]
      OpenAM server URL: http://perf-openam.internal.forgerock.com:8080/openam
      
      Cannot connect to OpenAM at URI http://perf-openam.internal.forgerock.com:8080/openam, please make sure OpenAM is started
      
      OpenAM server URL: http://perf-openam.internal.forgerock.com:8080/openam
      Confirm this setting (Yes/No, q to quit) [Yes]: 
      

      Expected

      OpenAM URL should be possible to reach

      Workaround

      It is possible continue installation w/o validation AM URL and for silent installation use command --forceInstall

        Attachments

          Activity

            People

            Assignee:
            mareks Mareks Malnacs
            Reporter:
            richard.hruza Richard Hruza
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: