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  1. OpenAM
  2. OPENAM-10308

Users are not able to relogin when they are logged out. Application throsa #403x error.

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    Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Not a defect
    • Agents-4.0.0
    • None
    • authentication
    • Solaris, Cognos Application
    • Rank:
      1|hzsp93:

      Description

      Dear Support Team,

      We have a Production web portal in which we have a reports application tab where we use the OPENAM policy agent for SSO.
      Users can login and work in the environment.
      When there is idle time of 20 mins they are logged out automatically from the portal.
      When the users try to login again then they are prompted with OPENAM login screen.
      After they enter their credentials there is a #403x error popping up.
      I have attached the debug log file.
      Let me know if you need anything else to resolve this.
      Thank you
      Rajesh Patel

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            peter.major Peter Major [X] (Inactive)
            rrpatel18 Rajesh Patel [X] (Inactive)
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              Dates

              Created:
              Updated:
              Resolved: