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  1. OpenAM
  2. OPENAM-11824

Auth Trees: in IE cannot load tree on first attempt

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    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 14.5.0
    • Fix Version/s: None
    • Component/s: authentication, XUI
    • Labels:
    • Environment:
      Internet Explorer 11.0.9600.1703
      OpenAM 5.5.0-M17 installed on Windows Server 2012 R2
    • Rank:
      1|hzua1j:

      Description

      Bug description

      When using Internet Explorer and navigate to Authenticate > Trees and try to view a tree it will not load on first attempt but have to refresh and only then the page will load.

      How to reproduce the issue

      1. Log in as admin and create an authentication tree, save it.
      2. In Internet Explorer browser navigate to Authenticate > Trees and click on a tree to view it.
      Expected behaviour
      Should load a page with the tree view.
      Current behaviour
      The page will hang on "Loading". Page will not load until it's refreshed.
      

      Work around

      Refresh page

      Note: This has not been observed in other browsers. This is possibly related to IE getting to load the tree longer.

       

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              Assignee:
              Unassigned Unassigned
              Reporter:
              joanna.wasilewska Joanna Wasilewska [X] (Inactive)
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                Dates

                Created:
                Updated: