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  1. OpenAM
  2. OPENAM-12930

Log in process using Authentication Chain is too slow in Internet Explorer


    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 6.0.0
    • Fix Version/s: 6.0.0
    • Component/s: XUI
    • Labels:
    • Environment:
      ForgeRock Access Management 6.0.0-SNAPSHOT Build 747fe42b47
      Windows 10 (version 1511, build 10586.0)
      Internet Explorer 11.309.16299.0
      Oracle JDK 1.8.0_162
      Apache Tomcat 7.0.82
    • Target Version/s:
    • Needs backport:
    • Needs QA verification:
    • Functional tests:
    • Are the reproduction steps defined?:
      Yes and I used the same an in the description


      Bug description

      When you want to log in using Authentication Chain in Internet Explorer it asks you to track your physical location, but if you dismiss this dialog you have to wait approximately 30 seconds to continue, because you see a blank page only.

      How to reproduce the issue

      1. Log in as an amadmin
      2. Go to Top Realm
      3. Create the Authentication Chain
        1. Create Device Match module
          1. Go to Authentication -> Modules
          2. Click on Add module button
          3. Type DeviceMatch in the Name field and select Device Id (Match) type
          4. Click on the Create button
        2. Create Device Save module
          1. Go back to the Modules list
          2. Click on Add module button
          3. Type DeviceSave in the Name field and select Device Id (Save) type
          4. Click on the Create button
        3. Go to Authentication -> Chains
        4. Click on the Add Chain button
        5. Type deviceChain into the Name field
        6. Click on the Create button
        7. Add DataStore module with Requisite criteria
          1. Click on the Add Module button
          2. Select DataStore module and Requisite criteria
          3. Click on the OK button
        8. Add DeviceMatch module with Sufficient criteria
        9. Add HOTP module with Required criteria
        10. Add DeviceSave module with Required criteria
        11. Click on the Save Changes button
      4. Create an Identity
        1. Click on the Identities menu
        2. Click on the Add Identity button
        3. Type newUser into the Id field and a password into the Password field
        4. Click on the Create button
      5. Log out
      6. Go to http://openam.example.com:8080/openam/XUI/#login/&service=devicechain address
      7. Log in as the newUser user
      Expected behaviour
      Next screen is displayed immediately
      Current behaviour
      You have to wait 30 seconds before you can continue

      Work around

      You can allow the tracking and you can continue immediately




            • Assignee:
              phil.ostler Phil Ostler [X] (Inactive)
              dusan.kovacik Dusan Kovacik [X] (Inactive)
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              • Created: