When the setting "Agent Root URL for CDSSO" is inherited from the Agent Group, the web agent auth flow stops working. Reverting the setting back to the individual agent (i.e when the padlock icon is unchecked) allows it to work again. The values on both the agent and group are the same.
Details steps outlining how to recreate the issue (remove this text)
- Set up Web Agent
- Create Agent Group
- Add Web Agent to Group
- Add same value for "Agent Root URL for CDSSO" to Group settings.
- Ensure padlock icon is locked on agent settings to inherit from group.
- Access the web agent
Using per-agent settings instead of group inherited settings.