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  1. OpenAM
  2. OPENAM-2997

Intermittent problem with login via LDAP

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Cannot Reproduce
    • Affects Version/s: 11.0.0, 11.0.1
    • Fix Version/s: None
    • Component/s: authentication
    • Labels:
    • Environment:
      Centos6pa64 64-bit / Oracle JDK 1.6.0_37 / Tomcat 7.0.42 / OpenAM 11.0.0-SNAPSHOT (2013-September-16 00:51)
    • Sprint:
      Sprint 36, Sprint 39

      Description

      I configured an OpenAM 11.0.0 as a default configuration. I have created a new user. When I want login via /openam/UI/Login?module=LDAP with my new user I got Authentication failed(I use properly values). This issue is intermittent and doesn't appear all the time. I used the same procedure and issue sometimes appears and sometimes not.

      After unsuccessfully login I observed the following opends log(/root/openam/opends/logs/access):

      [17/Sep/2013:16:22:10 +0100] UNBIND REQ conn=7884 op=1 msgID=2
      [17/Sep/2013:16:22:10 +0100] DISCONNECT conn=7884 reason="Client Unbind"
      [17/Sep/2013:16:22:11 +0100] CONNECT conn=7885 from=172.18.10.16:35458 to=172.18.10.16:50389 protocol=LDAP
      [17/Sep/2013:16:22:11 +0100] BIND REQ conn=7885 op=0 msgID=1 version=3 type=SIMPLE dn="cn=Directory Manager"
      [17/Sep/2013:16:22:11 +0100] BIND RES conn=7885 op=0 msgID=1 result=53 message="Unable to process the simple bind request because it contained a bind DN but no password, which is forbidden by the server configuration" etime=0
      

      Steps to reproduce:
      1. Configure a fresh OpenAM as a default configuration
      2. Login as the amadmin in an openam console (amadmin/f0rg3r0ck)
      3. Create a new user (tester/password)
      4. Hit the: http://centos6pa64.internal.forgerock.com:8080/openam/UI/Login?module=LDAP
      and login as the created user (tester).
      Expected: you have successfully logged
      Observed: Authentication failed.

      Login via http://centos6pa64.internal.forgerock.com:8080/openam/UI/Login works good.

      Note: This issue is intermittent, sometimes helps when you restart an container and issue appears and sometimes doesn't help reinstallation of an openam.

      I provide the environment where the issue is presented:
      172.18.10.16 centos6pa64 root/meet@123
      Openam console: http://centos6pa64.internal.forgerock.com:8080/openam // amadmin/f0rg3r0ck
      user = tester/password
      OPENAM_HOME: /root/openam
      tomcat7: /etc/init.d/tomcat start/stop

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              • Assignee:
                peter.major Peter Major
                Reporter:
                richard.hruza Richard Hruza
                QA Assignee:
                Richard Hruza
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                Dates

                • Created:
                  Updated:
                  Resolved: