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  1. OpenAM
  2. OPENAM-9967

OpenAM upgrade can hang if com.iplanet.am.version is not found

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Minor
    • Resolution: Won't Fix
    • Affects Version/s: 12.0.4
    • Fix Version/s: None
    • Component/s: upgrade
    • Labels:
      None
    • Support Ticket IDs:

      Description

      If upgrading from 12.0.2 to 12.0.4, and OpenAM configuration has

        <Value>com.iplanet.am.version=</Value>
      

      Upgrade will hang with the UI showing only "Loading".

      NOTE: It hasn't been determined how am.version came to be empty in the linked support case. Perhaps this can only happen in rare circumstances. If so, investigating and fixing this bug may not be worthwhile.

      A workaround is to export configuration with ssoadm, add a value for am.version, import the configuration then try to upgrade. E.g. if upgrading from 12.0.2, add:

       <Value>com.iplanet.am.version=OpenAM 12.0.2 Build 15797 (2015-September-21 17:41)</Value>
      

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            • Assignee:
              peter.major Peter Major
              Reporter:
              andrew.dunn Andrew Dunn [X] (Inactive)
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              Dates

              • Created:
                Updated:
                Resolved: