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  1. OpenDJ
  2. OPENDJ-7370

Supportextract tool fails with Error: /proc/slabinfo

    Details

    • Type: Bug
    • Status: Done
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 7.0.0
    • Fix Version/s: 7.0.0
    • Component/s: tools
    • Labels:

      Description

      Found with rev (2b2a6c70353)

      supportextract tool fails with:

      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/bin/supportextract -D "cn=myself" -w "password" -d "/mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/tmp" --jdkToolsDirectory /usr/java/jdk11/bin	
      22:20:18.105	WARN	ERROR:
      -- rc --
      returned 1, expected to be in [0]
      -- stdout --
      The instance is running
      VERSION: 7.0.0.2b2a6c70353c622d7788270bebcbc19fe956e1a0
      Collecting the monitoring info from cn=monitor
      Collecting process statistics
      Cannot extract process statistics (by running "top" command) on OS 'Linux'.
      Only jcmd dump samples will be collected
      - Generating stack dump, sample number : 1 using jcmd for pid 5902
      - Collecting process thread information, sample number : 1
      - Generating stack dump, sample number : 2 using jcmd for pid 5902
      - Collecting process thread information, sample number : 2
      - Generating stack dump, sample number : 3 using jcmd for pid 5902
      - Collecting process thread information, sample number : 3
      - Generating stack dump, sample number : 4 using jcmd for pid 5902
      - Collecting process thread information, sample number : 4
      - Generating stack dump, sample number : 5 using jcmd for pid 5902
      - Collecting process thread information, sample number : 5
      - Generating stack dump, sample number : 6 using jcmd for pid 5902
      - Collecting process thread information, sample number : 6
      - Generating stack dump, sample number : 7 using jcmd for pid 5902
      - Collecting process thread information, sample number : 7
      - Generating stack dump, sample number : 8 using jcmd for pid 5902
      - Collecting process thread information, sample number : 8
      - Generating stack dump, sample number : 9 using jcmd for pid 5902
      - Collecting process thread information, sample number : 9
      - Generating stack dump, sample number : 10 using jcmd for pid 5902
      - Collecting process thread information, sample number : 10
      Collecting the configuration files
      - Adding config.ldif
      - Adding admin-backend.ldif
      - Adding rootUser.ldif
      - Adding monitorUser.ldif
      - Adding tasks.ldif
      - Adding java.properties
      - Adding profiles.version
      - Adding data.version
      - Adding schema files
      - Adding archived configs
      - Adding HTTP configuration file(s)
      - Listing the security stores
        * config/keystore
      Collecting system node information
      - OS information
      - Network information
      - Disk information
      - Processor information
      - Linux release
      - Linux /proc info files
        * Adding cpuinfo
        * Adding meminfo
        * Adding buddyinfo
      Collecting ChangelogDb information
      Collecting backend statistics
      - userData: total jdb files 1
      - Adding je.info.0
      - Adding je.config.csv
      - Adding je.stat.csv
      Collecting the log files
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/filtered-ldap-access.audit.json
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720201318
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720201304
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720201251
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720201221
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720201208
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720201153
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720200458
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720200422
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720200403
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/ldap-access.audit.json.20200720193314
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/errors
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/replication
      -
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/logs/server.out
      Skipping GC logs collection because GC logging is not enabled
      
      The following archive has been created :
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/tmp/opendj-support-data-20200720-201949.zip
      
      -- stderr --
      /mnt/scratch/workspaces/workspace/master-2583-1595273207027-1539071965/results/20200720-192823/clu_group/DJ1/opendj/tmp/opendj-support-data-20200720-201949.zip.lock
      Error: /proc/slabinfo
      Continuing data gathering though there was an error: No changelogDb data found
      (is a DS or is not replicated)
      There was at least one error during the tasks execution: 
      No changelogDb data found (is a DS or is not replicated)
      

      There was apparently this error Error: /proc/slabinfo coming up.
      This is a regression.

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            • Assignee:
              ondrej.fuchsik Ondrej Fuchsik
              Reporter:
              cforel carole forel
              Dev Assignee:
              Jean-Noël Rouvignac
              QA Assignee:
              Ondrej Fuchsik
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              Dates

              • Created:
                Updated:
                Resolved: