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  1. OpenIDM
  2. OPENIDM-5354

Windows Service installation instructions do not advise to start command shell in "Administrator mode".

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: OpenIDM 4.0.0
    • Fix Version/s: OpenIDM 5.0.0
    • Component/s: documentation, Installation
    • Labels:
      None
    • Environment:
      Windows (any version?)

      Description

      On Windows 2012, a customer (Cisco) was able to run the script to create a service for OpenIDM. The script says that it completed successfully, but the service was still missing.

      Changing the command shell to be in "administrator" mode solved the problem.

      The script/.exe could be enhanced to check for this condition, but it's easier to take of it with additional doc instructions.

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              • Assignee:
                Mike2 Mike Jang [X] (Inactive)
                Reporter:
                eugene.choi Eugene Choi [X] (Inactive)
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                Dates

                • Created:
                  Updated:
                  Resolved: