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  1. OpenIDM
  2. OPENIDM-8653

'Unknown Error' when pasting a value into the username field when creating a managed user in IE 11

    Details

    • Target Version/s:
    • Verified Version/s:
    • Story Points:
      1
    • Sprint:
      OpenIDM Sprint 79, OpenIDM Sprint 83, OpenIDM Sprint 84
    • Support Ticket IDs:

      Description

      This was only producible using Windows 10 and Internet Explorer 11, other browser/OS combinations seemed to work fine with the same steps. The error shown in the browser is:

      Unknown error. Please contact the administrator
      

      Within the console, the following error is shown:

      function(){if(u){var n=u.length;!function o(t){Z.each(t,function(t,n){var r=Z.type(n);"function"===r?e.unique&&d.has(n)||u.push(n):n&&n.length&&"string"!==r&&o(n)})}(arguments),r?s=u.length:t&&(i=n,c(t))}return this}
      

      1. Set up OpenIDM (I ran this locally on the Windows 10 machine)
      2. Navigate to the Admin UI using IE11
      3. Open the new user creation page (Manage -> User -> New User)
      4. Open Notepad, enter any string (e.g. 'abcdef') and then copy this to the clipboard
      5. Paste this value in to the 'Username' field on the Admin UI
      6. 'Unknown error' shows

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            • Assignee:
              jason.browne Jason Browne
              Reporter:
              tom.wood Tom Wood
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              Dates

              • Created:
                Updated:
                Resolved: