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  1. Commons Self Service
  2. USS-116

RFE: Password reset URL should be shorter to ensure compatibility with Outlook 2007/2010

    Details

    • Type: Improvement
    • Status: Done
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: 20.0.0, 21.0.0
    • Fix Version/s: None
    • Labels:
      None
    • Support Ticket IDs:

      Description

      The link containing the JWT that is sent to a user via email for a password reset operation causes a problem with Microsoft Outlook 2007 and 2010 as the complete URL that includes the token is too long for Outlook to handle and the link cannot be clicked.

      As an example, using OpenAM 13.5 the token itself (excluding the URL component) is around 1240 bytes. It's reported that the limitation for a URL in Outlook is around 1030.

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              • Assignee:
                brmiller Brendan Miller
                Reporter:
                andy.itter Andy Itter
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                Dates

                • Created:
                  Updated:
                  Resolved: