[OPENAM-12598] Replacing the keystore.jceks file from a previous deployment without the storepass file will result in a version parsing error - which could be more descriptive Created: 14/Mar/18 Updated: 28/Apr/20
|Affects Version/s:||13.5.1, 14.1.1, 5.5.1, 6.0.0|
|Remaining Estimate:||Not Specified|
|Time Spent:||Not Specified|
|Original Estimate:||Not Specified|
|Support Ticket IDs:|
As a result of changes made in
One cause of the version not being read has been found to be due to the keystore not being able to be read - e.g. due to a missing storepass file. in this case this information should be reported in the error message to give a clearer indication to the user of what the cause of the problem is.
How to reproduce the issue
Taken from comment within
View the container logs to confirm the issue and replace the missing storepass file.
|Comment by Phill Cunnington [ 04/Apr/18 ]|
Moving issues to the "backlog" that do not have a customer ticket attached.
|Comment by Tasos Kampas [ 28/Apr/20 ]|
This has actually been hit by lots of customers but since we simply provide the [KB|https://backstage.forgerock.com/knowledge/kb/article/a95463502] as a response to them, they are not listed here. Also, there are other causes in the KB apart from the one described in this JIRA. This is a similar case to https://bugster.forgerock.org/jira/browse/OPENAM-15510 where a very generic error was returned but with no indication of what could be causing it. Most of the time it's hard to recover from this error so we need to return additional logging for all scenarios.