[OPENIDM-12709] Workflow Processes Completed have "Not Found Error" for managed/user Created: 01/Mar/19  Updated: 24/Jul/20  Resolved: 24/Jul/20

Status: Closed
Project: OpenIDM
Component/s: Module - Workflow
Affects Version/s:
Fix Version/s: 7.0.0

Type: Bug Priority: Minor
Reporter: Scott Fehrman Assignee: Emanuel Brici
Resolution: Fixed Votes: 0
Labels: CLARK, release-notes
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Screen Shot 2018-07-19 at 2.12.37 PM.png    
Issue Links:
is backported by OPENIDM-10820 Backport OPENIDM-9554: Workflow Proce... Closed
is required by OPENIDM-9698 Update provisioning with workflow sam... Closed
relates to OPENIDM-9738 selecting tasks assigned to manager1 ... Closed
relates to OPENIDM-9571 "Not found error" displayed for Manag... Closed
is related to OPENIDM-9554 Workflow Processes Completed have "No... Closed
Target Version/s:
Verified Version/s:
QA Assignee: Alexander Dracka
Story Points: 2
Sprint: 2019.11 - IDM


When accessing IDM admin interface to review completed workflow processes, get "Not Found Error" when selecting a workflow.  Browser console shows error from rest call that fails trying to access the "/managed/user/username".  The user does exist.  The admin interfaces is using the "/managed/user/GUID" to access the record.  The workflow data attribute "startUserId" contains the username not the GUID.  See attached screen shots.

Comment by Brendan Miller [ 01/Mar/19 ]

Comment from Scott Fehrman from OPENIDM-9554:

Installed 6.0.0, still getting error with completed workflows.  Click on process, get a "Not Found" error.  see screen shot.  All of the completed "Identity Proofing Workflow" processes have a not found error.  This workflow is run during Registration and Recon of new users from an database.

Comment by Brendan Miller [ 01/Mar/19 ]

Comments from Jason Browne from OPENIDM-9554:

The other workflows were designed to look up a user and associate it. This workflow is allowing anonymous users to do things. This is not a usecase that was ever mentioned (since the UI was designed to allow for displaying/connection to the user who created/completed the workflow). Brendan Miller We will have to decide what to do.

At this point I think the admin UI should just rely on data purely from the workflow return. Trying to provide additional details and links by looking things up in managed/user is unreliable.

Comment by Scott Fehrman [ 07/Aug/19 ]

updated Jira ... was tagged as "6.0" for affects version ... this was corrected to "6.5".  This was not an issue for IDM 6.0


Comment by Alexander Dracka [ 01/Jul/20 ]


Verified with the OpenIDM version "7.0.0-SNAPSHOT" (build: 20200629200423, revision: f0fac87)

Comment by Lana Frost [ 24/Jul/20 ]

Reopening to add to release notes

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